Crisis intervention has several purposes. It aims to reduce the intensity of an individual’s emotional, mental, physical and behavioral reactions to a situation. It also helps individuals return to their level of functioning before the crisis. In fact, functioning may be improved above and beyond previous levels by developing new coping skills and eliminating ineffective ways of coping, such as withdrawal, isolation and substance abuse. In addition, crisis intervention can help individuals recover from the crisis without the development of serious long-term problems.
In the following list of resources you will find activities, programs, and services that recognize, address, and manage situations that require immediate or urgent mental health services, such as when a student demonstrates severely aggressive, disturbing, or threatening behavior; talks about wanting to die or hurt oneself; or witnesses violence at home, on the school grounds, or in the community.
RESOURCES
CENTERSTONE
www.centerstone.org
Centerstone, a not-for-profit organization, has provided a wide range of mental health and addiction services to people of all ages for more than 50 years. We serve more than 50,000 children, adolescents, adults and seniors each year. Centerstone is accredited by The Commission on Accreditation of Rehabilitation Facilities (CARF).
Customer Care and Crisis Call Center
Ages: All
The Customer Care and Crisis Call Center assists individuals in locating and obtaining needed behavioral health services, by selecting resources most appropriate for their needs. All initial appointments are set through the Customer Care staff. Additionally, the team serves as a resource for the public through provision of information regarding behavioral health services.
For more information about Centerstone, please call 888-291-4357 or visit www.centerstone.org.
Phone: 24-Hour Crisis Line 800-681-7444
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METRO NASHVILLE POLICE DEPT.
www.police.nashville.gov/bureaus/chief/victim_intervention.asp
The mission of the Victim Intervention Program of the Nashville Metropolitan Police Department is to provide mental health services and criminal justice system advocacy whenever individuals, families and/or the community are affected by violent crime.
No fee.
Contact: AMY TAYLOR
Phone: (615) 862-7887
E-mail: amy.griffith@nashville.gov
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OASIS CENTER
www.oasiscenter.org
Oasis Center provides prevention services in selected MNPS middle and high schools.
Additionally, Oasis prevention staff work with juvenile court to address issues of decreased minority confinement and decreased re-offense. Oasis utilizes the Teen Outreach Program Model, which is evidenced based and recognized by HHS, OJJDP, and pending with SAMHSA. The Program is proven effective to increase attendance, increase academic performance, decrease early sexual activity and unplanned pregnancies, decrease substance use, and decrease perpetration of crime and violence.
Oasis Center also offers counseling services and supports through outpatient services at its Charlotte Ave. location.
Additionally, Oasis is able to provide family and individual crisis intervention and stabilization which includes shelter stay and family systems work for youth at risk of running away (or who have run) or becoming homeless (or who are homeless), or youth at risk of entering the child welfare system, juvenile court involvement, or other risks.
Oasis is funded by both the United Way and the state and federal government for its work described above. Oasis has always met its output AND outcomes requirement for these funders. Oasis in school programs have a success rate over the schools’ averages for educational advancement for the youth served (these same youth are identified as the most at-risk meeting eligibility requirements).
No fee.
Contact: JUDY FREUDENTHAL
Phone: (615) 327-4455
E-mail: jfreudenthal@oasiscenter.org
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ROLLING HILLS
www.rollinghillshospital.org
Rolling Hills Hospital is an 80-bed acute psychiatric and chemical dependency facility in Franklin. There are four programs serving adolescent (18 beds), adults (27 beds), adult dual diagnosis (12 beds) and older adults (23 beds). Rolling Hills Hospital Respond, 1-800-832-0388, provides 24 hour, 7 days a week, free confidential comprehensive assessments and referral assistance for psychiatric and chemical dependency problems.
Accepts insurance and self-pay.
Contact: KELLI BEARD
Phone: (615) 628-5744
E-mail: kelli.beard@psysolutions.com
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VANDERBILT PSYCHIATRY
www.vanderbiltpsychiatrichospital.com
Vanderbilt Psychiatry provides crisis assessment and inpatient treatment services at Vanderbilt Psychiatric Hospital, an 88-bed full service hospital. The assessment and admissions service operates twenty-four hours a day, seven days a week. Our various inpatient and partial hospitalization programs” other specialized evaluation and treatment services while providing therapeutic support and education for families. We have programs specifically designed for children, adolescents and adults.
Vanderbilt Psychiatry works with most major Commercial Insurers, TennCare, and Medicare.
Contact: RHONDA ASHLEY-DIXON
Phone: (615) 327-7000
E-mail: Rhonda.Ashley-Dixon@Vanderbilt.edu
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YOUTH VILLAGES
www.youthvillages.org
Youth Villages SCS program provides emergency intervention and assessment of children 17 years old and younger who are experiencing a psychiatric emergency and need immediate assessment to determine appropriate resources, referrals and/or placement in a hospital setting for stabilization.
No fee.
Contact: DAWN PUSTER
Phone: (615) 250-7273
E-mail: Dawn.Puster@youthvillages.org